Contact Us
We love hearing from our users! If you have any questions, feedback, bug reports, or subscription-related inquiries, please don't hesitate to reach out.
Email Support
For support, partnerships, or business inquiries, email us directly at:
info@casestatusapi.com
We typically respond within 24-48 business hours (Monday to Friday, 9:00 AM - 5:00 PM EST).
Business Information
CaseStatusAPI is owned and operated by:
ComplyWhiz LLC
A registered business entity in the United States.
We specialize in building analytics and visualization software for immigration applicants. Our mission is to demystify complex USCIS system logs and data points.
Before You Contact Us (FAQ)
How do I use this tool to analyze my case?
You can analyze your case by visiting our How It Works guide. It outlines the step-by-step process of accessing your raw USCIS status payload via your browser console and pasting it into our analyzer.
What do the different events and codes mean on my timeline?
We maintain an extensive database of USCIS event descriptions. Check our comprehensive guide on USCIS Case Status Meanings or browse our other immigration guides to interpret specific milestone codes like IAF, SILENT-UPDATE, and more.
Is my data secure and private when using CaseStatusAPI?
Yes, absolutely. We do not store your personal identifiable information (PII) on our servers. The parsing and analysis are processed securely. For complete information, please refer to our Privacy Policy.
Can you help me expedite my USCIS application or contact them for me?
No. CaseStatusAPI is an independent analytics software provider. We are not affiliated with USCIS, DHS, or any government agency, and we do not provide legal advice or representation. If you are experiencing severe case delays, please read our guide on USCIS Case Inquiries and Ombudsman Requests for official steps you can take.