Contact us.
We love hearing from our users! If you have any questions, feedback, bug reports, or subscription-related inquiries, please don't hesitate to reach out.
Email Support
For support, partnerships, or business inquiries, send us a message here, or email us directly at info@casestatusapi.com.
We typically respond within 24-48 business hours (Monday to Friday, 9:00 AM - 5:00 PM EST).
Business Information
CaseStatusAPI is owned and operated by:
ComplyWhiz LLC
A registered business entity in the United States.
We specialize in building analytics and visualization software for immigration applicants. Our mission is to demystify complex USCIS system logs and data points.
Before You Contact Us (FAQ)
How do I use this tool to analyze my case?
You can analyze your case by visiting our How It Works guide. It outlines the step-by-step process of accessing your raw USCIS status payload via your browser console and pasting it into our analyzer.
What do the different events and codes mean on my timeline?
We maintain an extensive database of USCIS event descriptions. Check our comprehensive guide on USCIS Case Status Meanings or browse our other immigration guides to interpret specific milestone codes like IAF, SILENT-UPDATE, and more.
Is my data secure and private when using CaseStatusAPI?
We never see your USCIS password, and we never store the name, A-Number, address or documents from your case. Community benchmarks use a de-identified copy of shared cases (you can opt out), a report you buy is saved for 90 days so you can reopen it, and My Case keeps a history of each case you check with a paid report until you delete your account. For complete information, please refer to our Privacy Policy.
Can you help me expedite my USCIS application or contact them for me?
No. CaseStatusAPI is an independent analytics software provider. We are not affiliated with USCIS, DHS, or any government agency, and we do not provide legal advice or representation. If you are experiencing severe case delays, please read our guide on USCIS Case Inquiries and Ombudsman Requests for official steps you can take.