Privacy Policy

1. Data Collection & Security

We do not retain the raw data you paste. When you paste your JSON/API data into our analyzer, it is processed in real time to generate your insight and is not saved in its raw form. Sensitive identifiers contained in that raw data — your Alien Registration Number (A-Number), applicant name, and mailing address — are never written to our database.

Saved analyses — so you can return to your results. When you purchase an analysis, we save the analysis we generate for you (not your raw filing) so you can reopen your results later without re-pasting everything — for example, from the link in your receipt email. This saved copy is tied to your purchase, retrievable only through a private, non-guessable link, automatically deleted after 90 days, and you can delete it yourself at any time from the results screen (or by contacting us). We minimize what it contains and never include your A-Number or applicant name.

Your case ID (e.g., IOE...) is used to generate the official USCIS API links for your convenience and, if you purchased an analysis, to label the saved copy so you can recognize it.

2. Account & Subscription Data

If you subscribe to our monthly plan or make a one-time purchase, we store only the following account information to manage your subscription:

• Email address — used to identify your account and check subscription status.
• Subscription status — whether your plan is active, canceled, or past due.
• Stripe customer ID and subscription ID — used to link your account to Stripe for billing management.

We never store your credit card details. All payment information is handled securely by Stripe. Aside from the saved analysis described in Section 1 — which you can delete at any time — your billing data and your case data are kept separate.

3. Local Storage & Cookies

We use strictly necessary cookies and local browser storage to provide core site functionality, maintain security, and prevent the abuse of promotional offers.

To improve your experience, we use your browser's Local Storage to remember your email for subscription status checks and to prevent repeated promotional discount popups once claimed. Analysis results may be temporarily stored in Session Storage on your device during your visit. This data stays on your computer and is never uploaded to us.

We also use Google Analytics and Google Tag Manager (cookies) to track anonymous usage statistics (e.g., page views) to help us improve the website.

4. Community Milestone Data & Cryptographic Anonymization

CaseStatusAPI offers an optional, voluntary feature allowing applicants to contribute anonymous milestone tracking data to help the broader immigration community benchmark realistic USCIS processing timelines.

• 100% Voluntary Opt-In: Community data sharing is entirely optional. You may use our core case status analyzer without ever participating.
• Cryptographic SHA-256 Hashing: When contributing, your raw receipt number (e.g., IOE...) is permanently converted into a one-way cryptographic SHA-256 hash. We never store or database readable receipt numbers.
• Zero Personal Identifiers (PII): We strictly strip and discard all applicant names, Alien Registration Numbers (A-Numbers), birth dates, postal addresses, phone numbers, and payment information.
• Milestone-Only Telemetry: Only high-level timeline metadata (Form type, Service Center/Field Office, and milestone transition timestamps) is collected to compute community velocity metrics.
• Revocation & Deletion: You can opt out at any time through the community tracker settings.

5. Third-Party Services

Stripe: We use Stripe for payment and subscription processing. Your payment information is handled entirely by Stripe securely; we never see or store your credit card details. See Stripe's Privacy Policy.

OpenAI: We use OpenAI's API to generate the case insights. Data sent to OpenAI is subject to their strict enterprise privacy policies and is not used to train their models.

Supabase: We use Supabase to securely store your account and subscription information (email, subscription status). No personal case data is ever stored in our database.

Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. By using our site, you agree that we and Microsoft can collect and use this data. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

6. Data Retention

Your subscription account data is retained as long as your account is active. If you cancel your subscription, your record may be retained to allow for reactivation. You may request deletion of your account data at any time by contacting us.

Saved analyses are automatically deleted 90 days after they are created. You can delete a saved analysis immediately from the results screen, or, when signed in, delete all saved analyses tied to your account. Optional community milestone data (Section 4) is anonymized and retained to compute aggregate trends; you can opt out at any time.

7. Contact Us

If you have any questions about this Privacy Policy or wish to request deletion of your data, please contact us at info@casestatusapi.com.

Operated by ComplyWhiz LLC.